Refund policy
Returns Policy
1. Returning Goods
You have the right to return your order within 14 days of receiving the goods. To initiate a return, please email us at hello@thecabin.store within this timeframe.
2. Returning Goods
Once you've emailed us about your intention to return, you have 14 days to return the goods. Please ensure they are returned in their original condition, unused, and with all tags attached.
3. Refunds
We will process your refund within 14 days of receiving the returned goods or your email notification. The refund will be issued to the original payment method used for the purchase.
4. Return Costs
You are responsible for the cost of returning the goods unless they are faulty or incorrect.
5. Faulty Goods
If the goods are faulty or incorrect, we will cover the return costs. Please contact us immediately if you receive a faulty or incorrect item.
6. Additional Information
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30-Day Warranty: If you encounter any issues with your item, please contact us within 30 days of receipt.
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Care Instructions: To ensure the longevity of your product, please wash and iron it inside out.
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Please retain a proof of postage when returning goods.
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For any questions or assistance regarding returns, please contact our customer service team at hello@thecabin.store.
Note: This returns policy is in compliance with UK consumer law. For more information, please refer to the Consumer Contracts Regulations 2013.
Please note that since all our t-shirts are made to order, we recommend checking the sizing guide carefully before placing your order. This will help to minimize the need for returns.